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Hiring for International Voice (L2 Support) Fintech Process
ID: JP0129 Verified ✓⚡ Urgent Hiring✓ No Cost / Free
Jobs PediaClient: Mphasis·Bagmane World Technology Centre, Bangalore(Karnataka)PIN: 560001
₹31,000 – ₹35,000 / month Full Time (5 Days (Rotational)) Rotational 25 openings 1 Candidate Applied Work Mode: Office Posted Today
Employee Perks & Benefits Included
Health Insurance Covered PF (Provident Fund) ESI Coverage Two-Way Cab Facility
Education Required
Any GraduateB.TechBCAB.Sc
Languages Required
English
Job Description & Requirements
Skills Required
International VoiceL2 Technical SupportFintech ProcessBanking EscalationsCustomer Care
Key Responsibilities
- Handle L2 technical customer escalations for a prominent international financial technology platform.
- Investigate complex transaction failures, account security verifications, and API integration queries.
- Maintain high customer satisfaction and strict SLA turnaround.
Requirements & Qualifications
- 1 to 8 years experience in international voice processes or L2 customer support.
- Fluent verbal English communication with clear analytical problem-solving.
- Ready for 24/7 rotational shifts.
Benefits & Perks
Two-Way Cab FacilityRotational Shift AllowanceComprehensive Health CoverPF & ESI
Experience Required
1-8 years
Qualification
Any Graduate, B.Tech, BCA, B.Sc
Age Criteria
18 - 35 yrs
Notice Period
15 Days
Gender Preference
Any
Industry
Customer Support / Fintech