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Looking for CSR for US Voice Process for E-commerce Process
ID: JP0110 Verified ✓⚡ Urgent Hiring✓ No Cost / Free
Jobs PediaClient: Alorica·Bellandur, Bangalore(Karnataka)PIN: 560001
₹21,600 – ₹25,500 / month Full Time (5 Days) Night Shift 20 openings 2 Candidates Applied Work Mode: Office Posted Today
Employee Perks & Benefits Included
Health Insurance Covered PF (Provident Fund) ESI Coverage Two-Way Cab Facility
Education Required
12th PassAny Graduate
Languages Required
English
Job Description & Requirements
Skills Required
US Voice ProcessE-commerce SupportInbound VoiceCustomer ServiceOrder Tracking
Key Responsibilities
- Handle inbound voice calls from US retail customers regarding order status, deliveries, and payment refunds.
- Provide courteous and efficient resolution to customer concerns.
- Log call summaries accurately in Alorica CRM systems.
Requirements & Qualifications
- 0 to 6 years experience in customer service or US voice processes.
- Fluent verbal English communication.
- Ready to work US night shifts.
Benefits & Perks
Two-Way Cab FacilityNight Shift AllowanceHealth CoverPF & ESI
Experience Required
0-6 years
Qualification
12th Pass, Any Graduate
Age Criteria
18 - 35 yrs
Notice Period
0 Days
Gender Preference
Any
Industry
Customer Support / E-commerce